Privacy Policy

Greystone Services (Scotland) Ltd is committed to protecting and maintaining your privacy.  We comply with data protection laws that are applicable in respect of data processing within the UK.  Greystone determines the purposes and the manner in which personal data is processed. This privacy notice sets out how we collect, use and protect your personal information and your rights in relation to your information.

Who our data controller is

Greystone processes Personal Data both as a Processor and as a Controller as defined in the Directive and the GDPR.  Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].

What information we collect and how

The information we collect via the Website may include:

  • Any personal details you knowingly provide us with through forms and email, such as name, address, email address, telephone number etc.
  • Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  • Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage and behaviours on the Website. This information is only processed in a way which does not identify anyone. We do not attempt to find out the identities of those visiting the website.
  • Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

How we will use your information

We will use the information held about you for the purposes for which it was provided to us as stated at the point of collection. Your personal data will be used by us in the following ways:

  • To deliver our service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
  • We may use your email address to send you information on our services via email or an e-newsletter. In such a case you will be offered the option to opt in/out upon receipt. We may use your email address to invite you to Greystone events.
  • We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
  • We do not collect or compile personal data for release of sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties.
  • We must have a legal reason to process your personal information. Your information will usually be processed to meet our legitimate interest to facilitate your interest in our business. In those few cases where your consent is required, this will be communicated to you at the point of collection.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:

Greystone Services (Scotland) Ltd, 13 Fairfield Place, East Kilbride, G74 5LP

If you believe the information held about you is incorrect, you are welcome to contact us to allow us to update and keep your data accurate. If at any point you wish for Greystone to delete information about you, you can contact us at the address above.  We retain the data collected from a user for a limited period of time as long as we need to fulfil the purposes for which we have initially collected it.  This policy is under regular review. This policy was last amended on 8 May 2018.

Contact Us

The Greystone Group
13 Fairfield Place, East Kilbride, G74 5LP

t: 01355 268444
f: 01355 268555

[email protected]

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Privacy Policy